4 Internal Communication Tips To Boost Employee Engagement
A common misconception is that only technology or digital media startups in the Silicon Valley have a fun and engaging culture with a relaxed, but effective communication strategy. If you have fallen victim to this lie, you’re in the right place and we are here to tell you that it isn’t true! Any organization, in any part of the world, can create an effective communication strategy and workplace culture.
If you missed our blog about The Importance of Internal Communication and Workplace Culture, catch up here to read an overview of how your company’s communication affects workplace culture. We want to take it a step further in this post and equip you with four tips to revolutionize your internal communication and boost employee engagement.
Additionally, our Internal Communication E-book provides further tips and resources to improve employee engagement through effective internal communication.
#1) Encourage two-way communication
If you never listen to your employees, they will quickly feel disconnected. For this reason, employees are jumping from job to job at alarming rates and one of the first ways to retain them is by ensuring they feel heard.
Practice active listening by nodding, making eye contact, and not interrupting and your employees will realize that you truly value their presence and what they contribute to the company. The best way to boost employees’ participation in company communication is by contributing to the conversation yourself. If you are the first to share or give feedback, others will follow suit.
Two-way communication will help your company avoid employee burnout, which takes effort from managers AND employees. Employees can’t be afraid to ask for what they need and managers need to create an environment that fosters open and honest communication and lead by example. When managers lead by example, it will leave employees with little to no questions about how things should run.
#2) Create Employee Surveys
Consider an annual, semi-annual, or even quarterly communication strategy/employee engagement survey. The most important thing to keep in mind is giving your employees consistent opportunities to provide feedback. This will allow you to gain invaluable insight into engagement levels and employee satisfaction.
Stop talking about change and start creating real change by diving deep into the data of employee surveys to create long-term solutions. Your employees will see that they were heard and will appreciate the efforts made to get their feedback.
If you work for a large company, consider surveying a diverse and representative group of your company to gauge where you’re at, determine where you want to go, and measure employee engagement.
#3) Create A Collaborative Work Environment
An open, collaborative work environment ensures an open-door communication policy. When your employees can easily and quickly discuss with coworkers and even the leadership team, communication is streamlined and roadblocks can be quickly solved.
You can also get your team moving and integrated through collisions. This may sound strange or counterproductive to create collisions in the workplace, but data reveals that when people interact through collisions or unplanned interactions, performance is improved and creativity flourishes. In many ways, companies already plan for and encourage collisions through retreats, office lunches, and team-building outings. Stay tuned for more on that.
#4) Maintain transparency
Transparency builds trust and is something that all employees, regardless of age, seek in a place of employment. Transparency creates clear expectations. Just as you, as an HR professional or executive, expect and strive for your clients to be transparent with you, your employees expect the same from management: complete transparency. You don’t necessarily have to go as far as Elon Musk did when he released Tesla’s patents, but you get the idea.
Once an effective Internal Communication Strategy is put in place, make sure that it is implemented into the very fabric of your organization, employees, and their day-to-day activities. When your internal communications are flowing well, your employees will become so in-tune at work that they’ll begin to tell the company story with pride. You can create a successful plan by you downloading our Internal Communication E-book, which offers ideas to reinvent your internal communication strategy.